At Poornesh, accessible from poornesh.com, your privacy is one of our main priorities. This Privacy Policy document contains types of information that is collected and recorded by poornesh and how we use it.
By using our platform and services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several types of information for various purposes to provide and improve our service to you.
Personal Information
When you purchase a course, sign up for an account, or subscribe to our newsletter, we may collect the following personal information:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Payment Information (processed securely by Razorpay)
Non-Personal Information
We may collect non-identifiable information such as:
- Browser type and version
- IP Address
- Device information
- Usage data (e.g., pages visited, time spent on the site)
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and manage your course purchases and payments
- To provide customer support
- To send promotional emails, newsletters, and other updates if you subscribe
- To improve and personalize your experience on the website
- To detect and prevent fraud and technical issues
- To comply with legal obligations and enforce our Terms & Conditions
3. Payment Information
We use Razorpay to process payments. Razorpay securely collects your payment details including credit card, debit card, or other payment methods. We do not store or have access to your full payment details. Razorpay handles all sensitive payment information in compliance with PCI-DSS standards to protect your data.
For more information on how Razorpay handles your personal data, please review the Razorpay Privacy Policy at https://razorpay.com/privacy-policy/.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences
- Track user activity to improve website functionality
- Analyze website performance
You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.
5. Data Security
We prioritize the security of your personal data and use appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your personal data.
6. Sharing Your Information
We do not sell, trade, or rent your personal information to others. We may share your data with trusted third parties to provide our services, such as:
- Payment processors like Razorpay
- Email service providers for sending newsletters and updates
- IT service providers for hosting and maintaining our website
These third parties are required to maintain the confidentiality of your information and are not permitted to use your personal data for any other purposes.
7. Links to Other Websites
Our website may contain links to third-party websites. If you click on a third-party link, you will be directed to that website. We strongly advise you to review the privacy policy of every site you visit, as we are not responsible for the content or privacy practices of third-party websites.
8. Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
- The right to access, update, or delete the information we have about you
- The right to object to the processing of your personal data
- The right to request the restriction of processing your personal data
- The right to data portability
To exercise any of these rights, please contact us at contact@poornesh.com.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes are effective when they are posted.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: contact@poornesh.com
- Phone: +91 9000354817